Shopify on WhatsApp

Sell on WhatsApp from your Shopify store.

An AI sales agent answers from your Shopify catalogue, fills the cart, takes the address and sends your own checkout. Then it keeps the customer posted until the order arrives.

Free to set up. No card to start.

  • Answers 24/7
  • Takes the order in the chat
  • Pays on your Shopify checkout
How it runs

One workflow. The whole sale.

Each step of the workflow answers in the chat and fills in the order on Shopify.

Workflow · Take orders in the chat

Step 1 of 5 · Customer messagesOmar asks for beard oil. The agent answers with products from your Shopify catalogue.

In the chatWhatsApp
Your storeonline
  • Do you have beard oil?
  • Cedar Beard Oil - AED 89 · 30 ml · In stock
  • Beard Oil Trio - AED 219 · 3 × 30 ml · In stock
  • Which one would you like?
    Cedar Beard OilBeard Oil Trio
In ShopifyYour store
Order #1047Draft
ItemsWaiting for the cart
CustomerNewOmar+971 •• ••• 4821
AddressWaiting for the address
StatusDraftInvoice sentPaid
TagsNone yet
In the chat

From the first question to the doorstep.

This is the conversation your customer has. They never leave WhatsApp until they pay.

Your storeonline
    • Hi! Do you have a beard oil for a dry, itchy beard?
    • Cedar Beard Oil - AED 89 · 30 ml · In stock
    • Beard Oil Trio - AED 219 · 3 × 30 ml · In stock
    • Both soften a dry beard and stop the itch. Which one would you like?
      Cedar Beard OilBeard Oil Trio
    • Which one would you like?Cedar Beard Oil
    • 2 of those, and a beard balm too
    • Added to your cart:• Cedar Beard Oil - 30 ml × 2 · AED 89 each · AED 178• Shea Beard Balm - 60 g × 1 · AED 69 each · AED 69Total: AED 247Anything else, or are you ready to order?
    • Ready to order
    • Lovely! What name, email and full delivery address should it go to?
    • Omar, omar@mail.comApt 1204, Marina Gate 2, Dubai Marina
    • How would you like it delivered?
      Standard AED 15Express AED 25
    • Deliver it by Standard (AED 15), please.
    • Please check your order• Cedar Beard Oil - 30 ml × 2 AED 178• Shea Beard Balm - 60 g × 1 AED 69Delivery (Standard): AED 15Total: AED 262Deliver toOmar · omar@mail.comApt 1204, Marina Gate 2, Dubai Marina, DubaiIs everything right?
      Yes, confirmChange
    • Yes, confirm
    • Total AED 262. Tap Pay now to pay on Your store’s checkout. You’ll get a confirmation here once it’s paid.
      Pay now
    • ✅ Payment received. Your order #1047 is confirmed.Total paid: AED 262Your receipt is below.
    • Receipt #1047.pdf
    • Follow your order any time:
      Track order
    • Monday
    • 📦 Your order #1047 is on its way.Tracking number: 4419 2031 776
      Track order
    • Tuesday
    • 🚚 Your order #1047 is out for delivery today.
  1. 1

    It answers from your catalogue

    The agent finds the right products in your Shopify store and sends them with photos, prices and buttons to tap.

    In your dashboard
  2. 2

    It fills the cart

    Plain words are enough. “2 of those, and a beard balm too” becomes a cart with a total, right in the chat.

    In your dashboard
  3. 3

    It takes the details and reads the order back

    Name, email and address, a delivery choice, then the whole order with Yes and Change buttons, so nothing ships wrong.

    In your dashboard
  4. 4

    It sends your Shopify checkout

    A Pay now link to your own checkout. Card, Apple Pay, cash on delivery: whatever your store has switched on.

    In your dashboard
  5. 5

    It confirms, then keeps them posted

    A confirmation with a PDF receipt and a Track order link, then shipping and delivery updates as they happen.

    In your dashboard
Setup

Connected in minutes. No code.

All of it happens in the ImpelLabs app: your products, your number, your checkout.

  1. 1Connect Shopify

    Sign in to your store. Your products sync on their own and stay in step.

  2. 2Connect your WhatsApp number

    Sign up with Meta from the app and choose the number your customers message.

  3. 3Pick “Take orders in the chat”

    The workflow that runs the sale, from the first question to the receipt.

  4. 4Test it, then go live

    Message it yourself first. Switch it on when it answers the way you want.

What it does

Everything a sale in chat needs.

  • Your catalogue, synced

    Products, prices and stock come from Shopify and stay up to date on their own.

  • Photos, buttons and lists

    Several product photos in one reply when asked, tappable choices, and quoted replies.

  • Cart and checkout

    The cart fills in the chat. Payment happens on your own Shopify checkout.

  • Reminders

    If they stop at the address or the payment, a nudge after 20 minutes, then a day later.

  • Receipts and tracking

    A PDF receipt on payment. Shipped, out for delivery, delivered and cancelled updates go out on their own, and “where is my order?” gets live tracking.

  • One inbox, one tap to take over

    Your team sees every conversation, steps in with one tap and hands back. The AI never talks over them.

  • Your policies, never invented

    Delivery and returns answered from your own knowledge. It never makes up a price or a policy, and hands over to a person when unsure.

  • Your customer’s language

    It replies in the language the customer writes in.

  • Tagged in Shopify

    Chat orders land in Shopify beside your others, tagged WhatsApp and ImpelLabs.

Why ImpelLabs

The whole sale, done for you.

  • Built for selling in chatProduct cards, carts, checkout and order updates are part of the product, not a script you write.
  • Not a chatbot builderNo flows to draw. Pick one workflow and the sale runs from question to receipt.
  • Your checkout, your paymentsCustomers pay on your Shopify checkout, so the money and the order stay in your store.
  • A person when it mattersYour team can read along and take over any conversation at any moment.
  • Set it up freeConnect everything and test it on the free plan. Pay once it works for you.
  • Every order in one placeCarts and orders from the chat show up live in your ImpelLabs dashboard.
Pricing

Start free. Pay when it’s working.

Set up and test on the free plan. Plans add monthly credits for the conversations and orders, and seats for your team.

Starter

For one person running the business.

$27a month

  • 1 seat included
  • Extra seats$10 a month each, with 30 credits
  • 150 credits a month
Start free
Included
  • Calls and chats everywhere
  • AI agents that book and follow up
  • An AI assistant for each seat
  • Direct support from our team

Growth

Best for teams

For a small team working together.

$99a month

  • 5 seats included
  • Extra seats$10 a month each, with 30 credits
  • 600 credits a month
Start free
Included
  • Calls and chats everywhere
  • AI agents that book and follow up
  • An AI assistant for each seat
  • Direct support from our team

Pro

For bigger teams and busy days.

$249a month

  • 15 seats included
  • Extra seats$10 a month each, with 30 credits
  • 1,750 credits a month
Start free
Included
  • Calls and chats everywhere
  • AI agents that book and follow up
  • An AI assistant for each seat
  • Direct support from our team
  • No card to start
  • No setup fee
  • Free 15-minute setup call
  • Cancel any time
Full pricing and credit packsPrices in USD. Tax added where required.

Questions

About WhatsApp, Shopify and payments.

Talk to sales

A phone number for your business and a Meta business account. You connect them from the app through Meta’s own signup, which walks you through verifying the number.

No. You sign in to Shopify, sign up with Meta and pick a workflow. There is no code to write.

The customer taps Pay now and pays on your own Shopify checkout. Every payment method your store offers works there, cash on delivery and PayPal included, and the order is paid into your store as usual.

Yes. It reads the products you already have, and orders from the chat appear in Shopify beside your other orders, tagged WhatsApp and ImpelLabs.

Yes, from the billing page. There is no setup fee, and you can start on the free plan.

Turn your WhatsApp into a checkout.

Connect Shopify and WhatsApp, pick the workflow and test it today, free.

Start freeFree to set up. No card to start.
Free to set up. No card to start.Start free