For retail

Sell on WhatsApp without living on your phone.

Customers ask about sizes, stock and delivery all day. Impel answers from your catalogue, takes the order and keeps them updated.

Most orders are lost between a question and a reply.

A customer asks at 11pm if the blue shirt comes in M. By morning they have bought it somewhere else. Impel answers right away, from your own products and prices.

What they do

AI staff for your store.

  • Answers product questions

    Sizes, colours, stock and prices, from your catalogue.

  • Takes orders in the chat

    Puts items aside or takes the order, without a form.

  • Handles delivery and returns

    Where the order is, and how to return it.

  • Hands over to your team

    Anything unusual goes to a person, with a short summary.

Meet your AI staff

How they talk to your customers.

Aisha
AI · Sales assistant
Instagram
Today

Do you have this shirt in blue, size M?

9:41 pm

Yes, blue in M is in stock.

9:41 pm

I'll take one.

9:42 pm

Done. Pay by link, or at pickup?

9:42 pm
Order taken
Blue shirt · size M
Order
Aisha is handling this conversationTake over

Questions

About Impel for your store.

Talk to sales

Yes. Add your catalogue or price list and it answers from it.

Yes. It takes the order in the conversation and passes it to your team.

Instagram is available on request, alongside WhatsApp and website chat.

Try it for your store.

Add your website. Impel builds your AI team, and you approve it before it answers anyone.

Starts with an AI team made for shops. Nothing goes live until you approve it.